He closed the laptop, leaned back, and whispered to the dark room: “Express Scribe version 11… where have you been all my life?”

“You need version 11,” the client wrote, as if it were that simple.

Leo loaded the problematic M4A. The timeline unfurled like a welcome mat. He pressed play. The judge’s voice came through clean, the timecode markers blinking obediently in the margin.

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