“But regarding the ,” the auditor continued, tapping the printed cover page, “you have understood the spirit, not just the letter. Your manual is clear, searchable, and controlled. Recommendation: certification.”
The problem was the . Or rather, the absence of the right word. norma iso 9001 word
By 5:00 AM, the document was finished. The table of contents auto-updated. The headers were mapped to the ISO clauses. She added a watermark: . “But regarding the ,” the auditor continued, tapping
The Quality of a Single Word