The Memorandum Vaclav Havel (Premium Quality)

The system doesn't fix itself. It just rebrands.

The Memorandum is a short, funny, brutal read. You can find it in the collected plays of Václav Havel. Read it the next time you feel like screaming because someone sent you a "follow-up item" that was just a screenshot of the email you sent them yesterday. The Memorandum Vaclav Havel

At one point, a character laments that to get a simple piece of paper, you need to fill out Form 9B, but to get Form 9B, you first need approval from the department that only exists on Form 9B. Sound familiar? Havel understood that systems don't just fail—they actively consume the people they are meant to serve. The system doesn't fix itself