Zimbra Relay Access Denied -

By default, Zimbra’s Postfix (the MTA underneath) is configured as a closed relay. This prevents spammers from abusing your server to send thousands of emails to Gmail or Yahoo. When you see "Relay Access Denied," Zimbra is saying: "I don’t know this sender, and I’m not responsible for the destination domain—so I’m refusing this message."

Add the external domain to the list of allowed "From" addresses: zimbra relay access denied

If you manage a Zimbra Collaboration Suite (ZCS) environment, you’ve likely seen the dreaded "554 5.7.1 <[email protected]>: Relay access denied" error in your mail logs. By default, Zimbra’s Postfix (the MTA underneath) is

To test if this is the issue, try:

In this post, we’ll break down why this happens and the three most common ways to fix it. An SMTP relay is when a mail server accepts a message and delivers it to a domain that is not its own. To test if this is the issue, try:

Change the sending device to use port 587 (Submission) instead of port 25, and enable SMTP Authentication . Most modern email clients (Outlook, Thunderbird, Apple Mail) support this natively.

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